Effective Date: June 30, 2026

Welcome to Art of Creative (“Company”, “we”, “our”, or “us”). This Shipping & Delivery Policy explains how digital products and professional services purchased through https://artofcreative.com are delivered to customers in Pakistan and internationally.

By purchasing from Art of Creative, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

1. Company Information

Business Name: Art of Creative

Website: https://artofcreative.com

Email: info@artofcreative.com

Phone: +92 300 007696

Location: Lahore, Punjab, Pakistan

2. Scope

This policy applies to all digital products and services offered by Art of Creative, including:

WordPress Themes
WordPress Plugins
Website Templates
HTML Templates
PHP Scripts
Source Code
UI Kits
Graphics
Digital Assets
Website Design
Website Development
SEO Services
Branding Services
Graphic Design
Digital Marketing
Website Maintenance
Technical Consultation
Any future digital products or online services

3. Digital Delivery Only

Art of Creative sells digital products and online services only.

We do not sell or ship physical products.

No courier, postal, freight, or international shipping services are required for any purchase made through our website.

All eligible products are delivered electronically.

4. Instant Digital Downloads

Most digital products become available immediately after successful payment verification.

Eligible products may be delivered through one or more of the following methods:

Secure download link
Customer account dashboard
Order confirmation email
Product downloads section
Licensed customer portal

Delivery time may vary depending on payment confirmation and temporary technical issues.

5. Payment Verification

Orders may require payment verification before download access is granted.

Verification helps protect customers and prevent:

Fraudulent transactions
Unauthorized purchases
Stolen payment methods
Chargeback abuse

Orders requiring manual verification may take longer to process.

6. Delivery Time

Estimated delivery times are:

Digital Products

Usually available immediately after successful payment
In some cases, within 24 hours if manual verification is required

Custom Services

Delivery depends on:

Project complexity
Scope of work
Client approvals
Availability of required content
Agreed milestones
Third-party integrations

Estimated completion dates provided in quotations are approximate unless expressly agreed otherwise.

7. Customer Account Access

Customers are responsible for maintaining access to their registered account.

Your account allows you to:

Download eligible purchases
Access invoices
View order history
Track licenses (where applicable)
Submit support requests
Receive product updates when available

Please keep your login credentials secure.

8. Download Availability

Customers should download purchased products promptly after purchase.

While we aim to maintain long-term access to purchased files, download availability may be affected by:

Product retirement
Licensing changes
Security updates
Platform upgrades
Technical maintenance
Legal requirements

Customers are encouraged to keep backup copies of all downloaded files.

9. File Formats

Depending on the purchased product, downloads may include:

ZIP archives
WordPress theme files
WordPress plugin files
PHP source code
HTML templates
CSS files
JavaScript files
Image assets
UI kits
Documentation
Installation guides
License information
Update packages

File contents vary by product.

10. Customer Responsibilities

Customers are responsible for:

Providing a valid email address
Maintaining an active customer account
Downloading purchased files
Keeping secure backups
Verifying compatibility before purchase
Installing products correctly
Protecting downloaded files from unauthorized distribution

Art of Creative is not responsible for data loss resulting from failure to maintain backups.

11. Failed Downloads

If you experience problems downloading a purchased product, please contact our support team.

Where appropriate, we will make reasonable efforts to:

Restore download access
Provide an alternative download method
Resolve account-related issues
Investigate technical problems

Customers may be asked to verify their identity or purchase before assistance is provided.

12. Service Delivery

Professional services are delivered remotely through digital communication channels.

Depending on the project, deliverables may be provided via:

Secure download links
Client portal
Email
Cloud storage
Version control repositories
Live website deployment
Online collaboration platforms

The delivery method will be determined based on the nature of the service.

13. Project Timelines

Project completion depends on:

Project scope
Client communication
Timely approvals
Required revisions
Third-party services
Technical complexity
Availability of required materials

Delays caused by the client do not constitute delayed delivery by Art of Creative.

14. Product Updates

Where applicable, eligible customers may receive product updates.

Updates may include:

Bug fixes
Security improvements
Performance enhancements
Compatibility updates
Feature additions

Not all products include future updates unless specifically stated.

15. International Delivery

Because our products are delivered digitally, customers worldwide can purchase from Art of Creative.

Delivery is generally not affected by geographical location, although payment verification, internet connectivity, and local regulations may occasionally impact access times.

Customers are responsible for ensuring that the purchase and use of our products comply with the laws applicable in their jurisdiction.

16. Delivery Confirmation

A product or service is considered delivered when:

the download becomes available in your customer account;
a secure download link is issued;
the product is sent to your registered email address;
the agreed project deliverables are provided through the agreed delivery method; or
a completed website or service is made available for your review or use.

Electronic records maintained by Art of Creative may be used as evidence of successful delivery.

17. Contact Us

If you have any questions regarding delivery, downloads, or service timelines, please contact:

Art of Creative