Terms & Conditions
Terms & Conditions
Effective Date: June 30, 2026
Welcome to Art of Creative (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of https://artofcreative.com, including all digital products, software, WordPress themes, WordPress plugins, website templates, source code, UI kits, graphics, custom development services, SEO services, branding services, digital marketing services, and any other products or services offered by Art of Creative.
By accessing or using our website, creating an account, purchasing any product, requesting a quotation, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use our website or purchase our products or services.
1. Company Information
Business Name: Art of Creative
Website: https://artofcreative.com
Email: info@artofcreative.com
Phone: +92 300 007696
Location: Lahore, Punjab, Pakistan
Art of Creative provides digital products and professional digital services to customers in Pakistan and internationally.
2. Definitions
For the purposes of these Terms:
- Website means https://artofcreative.com.
- Company, we, our, or us means Art of Creative.
- Customer, Client, or User means any individual or business using our website, products, or services.
- Digital Products include WordPress themes, WordPress plugins, templates, graphics, UI kits, software, source code, downloadable files, and similar digital assets.
- Services include web design, web development, SEO, branding, graphic design, digital marketing, consulting, maintenance, and related professional services.
- Custom Project means any project developed specifically for an individual client.
- License means the permission granted to use a purchased digital product under the conditions described in these Terms.
3. Eligibility
You must be at least 18 years of age or otherwise legally capable of entering into a binding contract under the laws applicable to you.
By using our website, you confirm that:
- the information you provide is accurate;
- you are legally authorized to make purchases;
- you have authority to act on behalf of your business where applicable;
- you will comply with all applicable laws.
4. User Accounts
Certain features require an account.
When creating an account, you agree to:
- provide accurate information;
- keep your information updated;
- maintain the confidentiality of your password;
- notify us immediately of unauthorized access;
- accept responsibility for all activity under your account.
We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent or unlawful activities.
5. Products and Services
Art of Creative may offer:
- WordPress Themes
- WordPress Plugins
- Website Templates
- HTML Templates
- PHP Scripts
- Source Code
- UI Kits
- Graphics
- Icons
- Branding Assets
- Digital Downloads
- Website Design
- Website Development
- SEO Services
- Branding Services
- Graphic Design
- Digital Marketing
- Website Maintenance
- Technical Consultation
- Other digital products and services introduced in the future.
All products and services are subject to availability and may be modified, updated, discontinued, or replaced without prior notice.
6. Orders
By placing an order, you confirm that:
- all information provided is correct;
- you are authorized to use the selected payment method;
- you understand the nature of digital products;
- you accept these Terms.
We reserve the right to reject, cancel, or refuse any order where we reasonably suspect fraud, abuse, unauthorized payment activity, pricing errors, or violations of these Terms.
7. Pricing
All prices displayed on our website are subject to change without prior notice.
Prices may vary depending on:
- promotional campaigns;
- product updates;
- custom quotations;
- licensing options;
- project scope;
- regional requirements.
Taxes, transaction fees, currency conversion charges, or other governmental charges, where applicable, are the responsibility of the customer unless otherwise stated.
8. Payments
Payments may be accepted through approved payment methods including:
- PayFast
- JazzCash
- Bank Transfer (where approved)
- Other payment methods introduced in the future.
Orders will normally begin processing only after successful payment verification unless otherwise agreed in writing.
For custom development projects, payment schedules, milestones, deposits, and final balances will be governed by the written quotation, proposal, invoice, or service agreement provided to the client.
Late payments may result in suspension of work, delayed delivery, or cancellation of the project.
9. Digital Products
All products sold through Art of Creative are digital unless specifically stated otherwise.
No physical items are shipped.
Digital products may include:
- ZIP files
- WordPress themes
- WordPress plugins
- Source code
- Graphics
- Templates
- Documentation
- Installation guides
- Updates
- Downloadable assets
Downloads become available after successful payment processing.
Customers are responsible for maintaining backup copies of downloaded files.
10. Digital Downloads
Unless otherwise stated:
- downloads are delivered electronically;
- delivery is generally instant after payment confirmation;
- temporary delays may occur because of payment verification, maintenance, or technical issues;
- customers are responsible for downloading purchased files promptly.
Download availability may be limited by security controls or licensing restrictions.
11. Custom Development Services
Custom services are provided according to the approved quotation or agreement.
Project timelines depend on:
- project complexity;
- client response times;
- content availability;
- requested revisions;
- technical requirements;
- third-party integrations.
Estimated completion dates are provided in good faith but are not guaranteed unless specifically agreed in writing.
Failure by the client to provide necessary information, approvals, or materials may extend project timelines.
12. Client Responsibilities
Clients agree to:
- provide accurate project information;
- supply required content, images, logos, and branding materials;
- review work promptly;
- provide approvals without unnecessary delay;
- ensure they own or have permission to use submitted materials;
- maintain backup copies of their own files.
Art of Creative is not responsible for delays caused by incomplete information or delayed client communication.
13. Revisions
Reasonable revisions may be included depending on the purchased package or written agreement.
Additional revisions beyond the agreed scope may incur extra charges.
Major changes requested after approval of completed work may be treated as a new project or variation and quoted separately.
14. Project Acceptance
A project will be considered accepted when:
- the client provides written approval;
- the project is published or deployed;
- the client begins using the delivered work;
- seven (7) days pass after delivery without reporting material issues, unless otherwise agreed.
After acceptance, additional work may be treated as a new service request.
15. Third-Party Services
Some projects may integrate third-party software, APIs, hosting providers, plugins, payment gateways, or external services.
Art of Creative is not responsible for:
- third-party outages;
- changes in third-party pricing;
- discontinued services;
- security vulnerabilities introduced by third-party providers;
- compatibility issues caused by future updates from external vendors.
Clients remain responsible for complying with the terms and licensing requirements of third-party providers used within their projects.
30. Support Conditions
Art of Creative is committed to providing quality customer support for eligible products and services. Support is available through our official communication channels, including email and other support methods published on our website.
Lifetime support applies only to eligible products and includes assistance with installation, activation, product configuration, bug reporting, compatibility guidance, and general product usage.
Support does not include:
- Custom feature development
- Website customization
- Third-party software troubleshooting
- Server administration
- Hosting management
- Malware removal
- SEO consulting unless purchased separately
- Graphic design revisions outside the agreed scope
- Training beyond normal product guidance
Support requests are handled during normal business hours. While we strive to respond promptly, response times may vary depending on workload, weekends, holidays, and the complexity of the request.
31. Customer Responsibilities
Customers agree to:
- Provide accurate account information.
- Maintain updated contact details.
- Keep login credentials secure.
- Keep backup copies of their files.
- Install software responsibly.
- Test products before deploying them on production websites.
- Cooperate during project development.
- Respond to requests for information in a timely manner.
- Review delivered work promptly.
Failure to provide required information may delay project completion.
32. Acceptable Use Policy
Users agree to use the website, products, and services only for lawful purposes.
You agree not to:
- Use our products for illegal activities.
- Attempt unauthorized access to our servers.
- Upload malicious software.
- Distribute malware or ransomware.
- Perform denial-of-service attacks.
- Attempt to bypass security measures.
- Harvest user information.
- Use automated tools to abuse our website.
- Upload viruses.
- Engage in fraudulent activities.
- Interfere with website functionality.
- Use our products in violation of applicable laws.
33. Prohibited Activities
The following activities are strictly prohibited:
- Copyright infringement.
- Software piracy.
- License sharing.
- Account sharing intended to bypass licensing restrictions.
- Reselling digital products without authorization.
- Removing copyright notices.
- Reverse engineering products for resale.
- Impersonating another individual or company.
- Publishing false or misleading information about Art of Creative.
- Using automated bots to scrape website content.
- Attempting to compromise website security.
- Circumventing licensing systems.
- Uploading offensive, unlawful, or harmful content through our services.
Any violation may result in immediate suspension or termination of your account and legal action where appropriate.
34. Security
Users are responsible for maintaining the confidentiality of their account credentials.
You agree to:
- Use strong passwords.
- Prevent unauthorized access to your account.
- Notify us immediately of suspected security breaches.
- Log out from shared devices.
Art of Creative is not responsible for losses resulting from your failure to protect your login credentials.
35. Account Suspension
We reserve the right to suspend or terminate any account without prior notice where we reasonably believe that a user has:
- Violated these Terms.
- Engaged in fraudulent activity.
- Misused our products.
- Shared licensed products unlawfully.
- Attempted to compromise website security.
- Used stolen payment methods.
- Violated intellectual property rights.
- Abused customer support.
- Engaged in unlawful conduct.
Termination does not relieve the customer of any outstanding payment obligations.
36. Product Availability
We reserve the right to:
- Modify products.
- Improve products.
- Replace products.
- Discontinue products.
- Withdraw products.
- Correct product descriptions.
- Correct pricing errors.
Such changes may occur without prior notice.
37. Website Availability
While we make reasonable efforts to keep our website available at all times, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to:
- Scheduled maintenance.
- Security updates.
- Technical failures.
- Hosting issues.
- Internet outages.
- Third-party service interruptions.
- Force majeure events.
Art of Creative shall not be liable for temporary unavailability of the website.
38. Third-Party Services
Our website and products may integrate or reference third-party software, plugins, APIs, payment gateways, hosting providers, analytics platforms, or external services.
We are not responsible for:
- Third-party policies.
- Third-party pricing.
- Third-party downtime.
- Changes made by external providers.
- Security issues originating from third-party services.
- Compatibility issues caused by external software updates.
Your use of third-party services is governed by their respective terms and policies.
39. Communications
By creating an account, purchasing a product, or submitting an enquiry, you consent to receive communications from Art of Creative, including:
- Order confirmations.
- Download notifications.
- Support responses.
- Product updates.
- Security notices.
- Service announcements.
- Billing information.
- Marketing emails, where you have provided consent.
You may unsubscribe from promotional communications at any time. Transactional and service-related communications may still be sent where necessary.
40. Electronic Records
You agree that electronic communications, invoices, receipts, agreements, notices, approvals, and records satisfy any legal requirement that such communications be in writing.
Electronic records maintained by Art of Creative shall constitute evidence of transactions conducted through the website.
41. User Feedback
Any suggestions, ideas, comments, recommendations, or feedback submitted to Art of Creative may be used by us without restriction or compensation unless otherwise agreed in writing.
By submitting feedback, you grant Art of Creative a perpetual, worldwide, royalty-free license to use, modify, publish, and incorporate such feedback into our products and services.
42. Confidential Information
Where confidential information is exchanged during a project, both parties agree to use reasonable efforts to protect such information from unauthorized disclosure.
Confidential information does not include information that:
- Is publicly available.
- Was already lawfully known.
- Is independently developed.
- Must be disclosed by law.
43. Marketing Rights
Unless expressly prohibited by a signed Non-Disclosure Agreement (NDA), Art of Creative may identify completed public projects in its portfolio, case studies, presentations, social media, and marketing materials.
Confidential business information, private source code, login credentials, and sensitive customer data will never be disclosed without permission.
44. Disclaimer
All products, services, software, digital downloads, themes, plugins, templates, graphics, source code, and website content provided by Art of Creative are supplied on an “as is” and “as available” basis.
While we make every reasonable effort to ensure the quality, security, compatibility, and accuracy of our products and services, we make no warranties or guarantees, express or implied, regarding:
- Continuous availability of our website.
- Error-free operation.
- Compatibility with every device, browser, server, or software environment.
- Fitness for a particular purpose.
- Merchantability.
- Uninterrupted access.
- Freedom from viruses or other harmful components.
- Results obtained from using our products or services.
Customers are responsible for testing all digital products before deploying them in a live or production environment.
45. Search Engine Optimization Disclaimer
SEO services are affected by numerous factors beyond our control, including search engine algorithms, market competition, website history, user behaviour, and third-party actions.
Accordingly, Art of Creative does not guarantee:
- Specific keyword rankings.
- First-page rankings.
- Increased traffic.
- Sales growth.
- Business revenue.
- Search engine indexing.
- Position retention.
Any projections or estimates are provided for informational purposes only and should not be interpreted as guarantees.
46. Digital Marketing Disclaimer
Marketing performance depends on budgets, audience behaviour, competition, seasonality, advertising platforms, and many other variables.
We do not guarantee:
- Advertising approval.
- Lead generation.
- Conversion rates.
- Sales volume.
- Return on investment (ROI).
- Social media growth.
Campaign performance may vary significantly between businesses.
47. Website Development Disclaimer
We build websites according to agreed specifications and industry best practices.
We are not responsible for issues resulting from:
- Third-party plugins.
- Hosting providers.
- Domain registrars.
- Customer modifications.
- Unauthorised code changes.
- Software conflicts.
- Future browser updates.
- Future operating system updates.
- Third-party API changes.
48. Limitation of Liability
To the fullest extent permitted by applicable law, Art of Creative, its owners, employees, contractors, affiliates, partners, suppliers, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:
- Use or inability to use our website.
- Digital product downloads.
- Service interruptions.
- Loss of data.
- Loss of profits.
- Loss of business opportunities.
- Business interruption.
- Security breaches beyond our reasonable control.
- Third-party software failures.
- Compatibility issues.
- Customer negligence.
- Delayed project completion caused by client actions.
- Force majeure events.
Where liability cannot legally be excluded, our total liability shall not exceed the amount actually paid by the customer for the relevant product or service.
49. Indemnification
You agree to defend, indemnify, and hold harmless Art of Creative, its directors, employees, contractors, affiliates, and representatives from any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:
- Your misuse of our website.
- Your breach of these Terms.
- Your violation of applicable laws.
- Your infringement of intellectual property rights.
- Materials supplied by you for project work.
- Unauthorised use of our products.
- Any dispute between you and your own clients.
50. Force Majeure
Art of Creative shall not be liable for any delay or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters.
- Floods.
- Earthquakes.
- Fires.
- Pandemics.
- Epidemics.
- War.
- Terrorism.
- Civil unrest.
- Government restrictions.
- Internet outages.
- Power failures.
- Cyberattacks.
- Labour disputes.
- Hosting failures.
- Third-party service interruptions.
Any affected obligations will be suspended for the duration of the event.
51. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles.
Nothing in these Terms prevents compliance with mandatory consumer protection laws applicable in the customer’s country where such laws cannot legally be excluded.
52. Dispute Resolution
Before initiating legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions.
If a dispute cannot be resolved amicably, it shall be submitted to the competent courts located in Lahore, Punjab, Pakistan, unless applicable law requires otherwise.
53. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.
The invalid provision shall be replaced, where possible, with a lawful provision that most closely reflects the original intent.
54. Waiver
Failure by Art of Creative to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under these Terms or applicable law.
55. Assignment
You may not assign, transfer, sublicense, or delegate your rights or obligations under these Terms without our prior written consent.
Art of Creative may assign or transfer its rights and obligations in connection with a business merger, acquisition, restructuring, or sale of assets.
56. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, and any written quotation, proposal, invoice, or service agreement, constitute the entire agreement between you and Art of Creative regarding your use of our website, products, and services.
They supersede all prior discussions, communications, and understandings relating to the same subject matter.
57. Changes to These Terms
Art of Creative reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on our website with a revised Effective Date.
Your continued use of the website or our products and services after changes become effective constitutes your acceptance of the updated Terms.
58. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Art of Creative
Website: https://artofcreative.com
Email: info@artofcreative.com
Phone: +92 300 007696
Location: Lahore, Punjab, Pakistan
By accessing our website, creating an account, purchasing our digital products, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.
